Skip to content

After-hours answering

An after-hours answering service that books the visit.

Fasite's after-hours answering service is the same AI receptionist, covering nights, weekends and the hours you are on a job. It answers its own local number, offers two open times, and books a free visit or takes a message. It never quotes a price, never hands the call over, and pauses at 500 minutes with no overage bill.

Start my free trialOn AI Front Office, $229 a month, with 500 minutes a month included.Watch the demo

After-hours answering in Fasite

Sample call, illustrated · Then the real Inbox
What it does

What happens when you cannot pick up.

  • Nights, weekends, and the job

    It answers its own new local number whenever you do not. Your Fasite website's call buttons use that number.

  • A free visit or a message

    A caller who wants someone to come look is offered two open times and booked with a one-hour arrival window. Anyone else leaves a message you can read.

  • No price on the phone

    It never gives a price or a range, so a late-night caller cannot hold you to a number before you have seen the job.

  • You still see every call

    Name, number, and what they need land in your Inbox, and you get an email. Calls are recorded and transcribed.

  • 500 minutes, then a pause

    There is no overage bill. At 500 minutes in a billing month it pauses and emails you, and it comes back when the next month starts.

  • Your old number stays yours

    Nothing moves off the number you have today. Moving that number to Fasite is not supported.

After-hours answering, without a call center

A human answering service bills by the minute or the seat, and the person who picks up has a script and a hold button. Fasite's version is software on a phone number Fasite provides. It already knows your services, hours and service area because it reads them from your Fasite website and profile.

When the call is a request for someone to come look, it offers two open times from your real availability and books one, with a one-hour arrival window. When the caller only wants you to know what happened, it takes the message. Either way the lead is in your Inbox before you are back in the truck.

What a 24/7 answering service from Fasite will not do

It will not quote a price. It will not pass the live call to your cell phone. It will not answer the number you already advertise, and that number cannot be moved onto Fasite. Customer notices go by email.

At 500 minutes in a billing month it pauses. Calls to its number may not get through while it is paused, and there is no overage invoice. It turns itself back on when the next billing month starts. You can watch the minutes in your portal.

Questions

Straight answers.

  1. Yes. It answers day and night, including after hours, on its own number. It is not a call center, and it does not hand the caller to your cell.

  2. No. It has no handoff step. It books a free visit or takes a message, and you see that in your Inbox.

  3. No. It never quotes a price or a range, at any hour.

  4. It answers whenever someone calls its number. You can tell customers to use your existing number during the day and the Fasite number after hours. The website's call button uses the Fasite number.

  5. AI Front Office, at $229 a month, with 500 minutes included. That plan also includes your website, estimates, jobs, crews and invoices.

All in one login

It works with the rest of Fasite.

Win the work. Run the work.

See your website before you pay. We build it, you look it over, and it goes live when you start your plan.

Start my free trial
Start my free trial