A plumber's day rarely survives breakfast. A burst pipe jumps the queue, a water heater job runs two hours long, and a supply run eats the afternoon. The right plumbing scheduling software does not stop that. It makes the reshuffle quick: move the job, tell the tech, tell the customer, and still get the work invoiced. This guide covers what to look for, the real options and their published prices as of October 2026, and where Fasite fits and where it does not.
What to look for
Fast changes. Count the steps to move a job to another tech or day, or to slot in an emergency.
Unassigned and loose ends. Look for lists of jobs nobody is on, approved work with no date, overdue jobs, and jobs left half-finished after a parts run. Those are the jobs plumbers lose.
A clear day per tech. One view that shows every person's day, so you can see who is closest to free before you promise anything.
What the tech sees on a phone. The address, access notes, gate codes and photos, without calling the office. Decide whether you want an installed app or a link, and whether helpers can see your prices.
Customer notices. Which messages go out when a job is booked or moved, whether they go by email or text, and what texting costs.
Jobs into invoices. A finished job should become an invoice without retyping. Check whether card payments go to your own account.
The phone. Scheduling only helps if the call becomes a job, so see what happens when a customer rings while you are under a sink.
What plumbing dispatch software adds to scheduling
Scheduling puts a job on a day. Dispatching decides which plumber takes it, tells that plumber and tells the customer when it moves. Plumbing dispatch software does both on one board, which matters once two or more people are on the road at the same time. It usually looks like a column for each plumber, a list of jobs nobody is on yet, and a phone view for each tech.
A one-truck shop may only need the calendar. For how a board works day to day and what published plans cost, read dispatch software for small business.
The options
General field service tools are the usual choice for plumbers. Prices below come from each vendor's own pricing page.
Jobber. Core is $49 a month for one user, or $29 a month billed annually, as of October 2026 (Jobber pricing). Core lists online booking, scheduling, quotes, invoices and online payments. A three-person crew does not fit the one-user Core card. Connect, which lists automated client reminders, is $199 a month or $149 billed annually for five users, as of October 2026 (Jobber pricing).
Housecall Pro. Basic is $79 a month for one user or $59 billed annually, and Essentials for five users is $189 a month or $149 billed annually, as of October 2026 (Housecall Pro pricing). Basic lists online booking, scheduling and dispatch, and estimates and invoicing. Essentials adds routes, flat-rate pricing and employee GPS from the tech's phone, which a plumber running several trucks may want.
Workiz. Its pricing page lists Standard, Pro and Ultimate plans, each with a Request pricing button and no printed price, as of October 2026 (Workiz pricing). Standard lists scheduling, invoices, jobs and estimates, recurring jobs are on all three plans, and Pro adds AI tools it calls Genius scheduling. It offers a 7-day free trial.
ServiceTitan is the large-company option. Its pricing page lists Starter, Essentials and The Works plans, each ending in a Request Pricing button with no price printed, as of October 2026 (ServiceTitan pricing).
Scheduling is one app among several. For the phone, estimates, invoices and the website, best apps for plumbers lists the tools a small shop actually uses for each job.
Where Fasite fits
Fasite is all-in-one operations software for service businesses, with a website built by our team, and its dispatch tools are built for a small crew's day.
- The board. One column per person, one per crew, and one for jobs nobody is on yet. Drag a job across to assign it and up or down to change the time.
- Loose ends. Approved work with no day, overdue jobs, unassigned jobs and half-finished jobs each get their own list.
- The tech's phone. Each person opens a private link in the phone's browser that shows the next two weeks, addresses that open in the phone's maps, gate codes and your notes. They tap On my way, Start and Finished, and add photos. Prices are removed before anything reaches that link. There is no app to install, and it needs a phone signal to load and send taps.
- Notices. When you move a job or change who is on it, each person on it gets an email for work in the next two weeks. The customer is emailed when their day or time changes, and a reminder goes out by email at 5 PM the evening before when they have an email address. On my way tells the customer too. Fasite does not text to confirm a booking.
- Your hours. You set weekly hours, appointment length, the gap between appointments, notice needed, how far ahead people can book, a daily job limit and days off in the portal.
- Jobs into invoices. Finished jobs wait in Ready to bill. One tap drafts the invoice, and you check it and send it. Customers can pay by card on the link when you turn card payments on, and the charge goes to your own Stripe account.
Plumbing sites on Fasite are built call-first, with a call button on every phone, so there is no online booking page for plumbers. The phone side is the AI receptionist. It answers its own new local number day and night, offers the caller two open times from your real availability, and books a free visit with a one-hour arrival window, or takes a message. It never quotes a price, and every call is saved in your Inbox with a summary.
You can read the full feature list on the scheduling and dispatch page and the invoicing page. For everything Fasite does for a plumbing business on one page, see plumbing software. There is one plan, Fasite Pro, with no fee per person. The 30-day trial needs no card, and there is no contract. See current pricing.
Where Fasite is not the right fit
- Fasite has no native app, no GPS tracking and no route planning. If you run several trucks and want routes or GPS, Housecall Pro's Essentials card lists them.
- The receptionist does not transfer a call to you and does not flag emergencies separately. A caller in danger is told to hang up and call 911. For a burst pipe it books a free visit or takes a message, so you need to watch your Inbox and email.
- The receptionist answers its own new number. Your current number cannot be moved onto Fasite.
- Fasite has no QuickBooks or Xero sync. Invoices, payments and reports download as spreadsheets.
- Schedule notices and reminders go by email.
Test it with a bad day
Do not judge a tool on a calm Tuesday. During a trial, build your worst day: six jobs, an emergency at 10 AM, two jobs moved to tomorrow, one reassigned to another tech. Check what the customer and the tech each receive, then turn a finished job into an invoice.
Frequently asked questions
What is the best scheduling software for plumbers?
It depends on how many trucks you run. Jobber, Housecall Pro, Workiz and ServiceTitan are general field service tools with published feature lists. Fasite suits a small crew that also wants a website and an answered phone line in one plan.
Do plumbers need route planning?
If you run several trucks across a wide area, route tools can save drive time, and Housecall Pro lists routes on Essentials. A one-truck or two-truck shop where the owner knows the town often sets the day by hand, which Fasite supports with a board and a calendar but no route planning.
Do my techs need an app?
Not with Fasite. Each person gets a private link that opens in the phone's browser.
Can customers book a plumber online?
With Fasite, no. A plumbing site is built call-first, and the AI receptionist books the visit by phone. Jobber and Housecall Pro each list online booking on their entry plans.
How does scheduling software handle emergencies?
A good one makes the change fast. With Fasite you drag the job to another tech or time, and the people on it are emailed. The receptionist can book a free visit into your open times, but it does not call you, so check your Inbox.