Honest comparison
Fasite vs Workiz
Workiz is field service software with a strong built-in phone system, sold in Standard, Pro and Ultimate plans whose prices are not printed on its pricing page. Fasite sells the layer before the job exists: a done-for-you website with lead capture and a CRM at $129 per month, or $229 with a business number and an AI receptionist answering 24/7.
| Plan | Price | Source |
|---|---|---|
| Standard7-day free trial, no credit card | Not published on page | workiz.com |
| Pro | Not published on page | workiz.com |
| Ultimatetheir FAQ cites $400+ savings on annual billing | Not published on page | workiz.com |
Fasite: $129/month for the website, lead capture, and CRM; $229/month for the AI Front Office plan with the 24/7 AI receptionist and online booking. Both start with a 30-day free trial.
Their phone system routes calls; ours creates them
Workiz putting telephony inside the software is a smart design, and for a company juggling dispatch it removes a whole tool from the stack. The distinction worth holding onto is direction. Their phone features manage calls a business already receives. Fasite's job is generating those calls through a site that ranks locally, then making sure one gets answered when the owner is up a ladder.
A pricing page without prices tells you something
Their plan names are public but the numbers are not, so budgeting means a conversation first. That is a legitimate sales strategy, especially where price varies by team size. It also means you cannot compare cost honestly from your phone at 9pm, which is when most owner-operators actually do this research. Both Fasite tiers are printed, and the trial runs 30 days.
Pick Workiz when dispatch is the daily pain
Several technicians, a moving schedule, jobs reassigned mid-day, invoices trailing behind: that is where Workiz earns its money and Fasite has nothing to offer. The failure mode to avoid is buying dispatch software while the real bottleneck is an empty calendar, because a beautifully dispatched empty day is still an empty day.
Feature for feature
| Fasite | Workiz | |
|---|---|---|
| Core job | Website, leads, phone answering | Scheduling, dispatch, invoicing |
| Price visibility | Both prices published | Plan names only, prices on request |
| Free trial | 30 days | 7 days, no card |
| Phone | AI answers, 500 min on the $229 tier | Built-in phone system for your staff |
| Website | Generated and managed for you | Not the product |
| Who operates it | Fasite | You and your team |
Reasons to pick Workiz
- An integrated phone system across all plans, with call recording and tracking, which is unusual in this category and genuinely useful for dispatch-heavy trades.
- A seven day free trial with no credit card required, so evaluating it costs nothing.
- Scheduling, dispatching and job management built by people who clearly understand van-based businesses.
Reasons to pick Fasite
- Prices printed on the page instead of behind a form.
- A website built for your trade, then maintained for you, rather than software you operate.
- Local search structure per service and town, which is what generates the calls their phone system would route.
- Flat pricing that does not scale with how many people you employ.
See Fasite for your trade: Cleaning · HVAC · General Contracting
Questions, answered.
What does Workiz cost?
Their pricing page lists Standard, Pro and Ultimate but does not print the prices, and mentions savings of $400 or more on annual billing (workiz.com/pricing-plans, checked August 2026). Expect a conversation before a number.
Workiz has a phone system. Is that the same as an AI receptionist?
No. Theirs routes, records and tracks calls for the humans in your business to handle. Fasite's Tier 2 provides the voice that answers when nobody can, captures the caller's details, and writes each call up as a lead.
Which should a two-person crew buy first?
Usually whichever pain is louder. If jobs are being missed or double-booked, buy the dispatch tool. If the phone is quiet or ringing out, the front office is the constraint and software for scheduling will not fix it.
Do Fasite and Workiz overlap at all?
Only around the edges of lead handling. Fasite has no dispatching or invoicing, and Workiz does not build or rank a website. Running both is entirely reasonable.
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