Honest comparison
Fasite vs ServiceTitan
ServiceTitan is enterprise field service software for larger home service companies, sold per technician with prices given only on request. Fasite is not in that category at all: it is a done-for-you website with lead capture and a CRM at $129 per month, and a $229 tier that answers your phone around the clock. Big contractors run ServiceTitan for operations and still need something producing the calls.
| Plan | Price | Source |
|---|---|---|
| Starterper-technician pricing, Request Pricing button | Quote only | servicetitan.com |
| Essentials | Quote only | servicetitan.com |
| The Works | Quote only | servicetitan.com |
Fasite: $129/month for the website, lead capture, and CRM; $229/month for the AI Front Office plan with the 24/7 AI receptionist and online booking. Both start with a 30-day free trial.
Enterprise software has an enterprise sales motion
Every ServiceTitan plan on their pricing page ends in a Request Pricing button rather than a number, and the page states the model is per technician. That is normal for enterprise tools, and it tells you who the product is for: companies large enough to negotiate, run an implementation, and train staff. If reading a price and starting the same afternoon matters more to you than configurability, the two products are not really competing.
Operations depth solves a problem you may not have yet
Pricebooks, memberships, commission tracking and configurable payroll are genuinely valuable once several technicians are in the field generating invoices. For an owner-operator or a two-truck shop, that depth is weight: features to configure, seats to pay for, and a system to keep current. Fasite does none of it, deliberately, and instead owns the part that fills the schedule.
The two can sit side by side
A growing contractor eventually needs real dispatching, and ServiceTitan is a credible destination for that. It still does not write your service pages, rank you in your towns, or pick up when a homeowner calls at 8pm. Treat operations software and the front office as separate purchases, buy each when it is the binding constraint, and never expect either to do the other's job.
Feature for feature
| Fasite | ServiceTitan | |
|---|---|---|
| Category | Website, leads, phone | Enterprise field service software |
| Published price | $129/mo and $229/mo | Quote only, per technician |
| Setup | A short form, then live | Implementation and training |
| Built for | Solo to small teams | Multi-crew and enterprise |
| Website | Generated and managed | Not the product |
| Dispatch and pricebooks | Not offered | Core strength |
Reasons to pick ServiceTitan
- The deepest operations platform aimed at home services, with dispatching, pricebooks, payroll, memberships and reporting built for multi-crew companies.
- Their site states more than 100,000 contractors use it, so hiring managers and technicians often already know the software.
- Purpose-built for scale: if you run several trucks and a call centre, this category exists for exactly your problem.
Reasons to pick Fasite
- Two published prices you can read without talking to a salesperson.
- Nothing to roll out or train: no implementation project, no per-technician seats.
- The website itself is the product, generated for your trade and managed for you.
- The AI Front Office plan answers calls 24/7 and turns each into a lead with a summary.
See Fasite for your trade: HVAC · Plumbing · Electrical
Questions, answered.
How much does ServiceTitan cost?
They do not publish it. All three packages on their pricing page carry a Request Pricing button and the page describes per-technician pricing (servicetitan.com/pricing, checked August 2026). Fasite publishes both of its prices, $129 and $229 per month.
Is ServiceTitan overkill for a small shop?
Often, yes. Its strengths are dispatching, pricebooks and payroll across multiple crews. A one-truck business usually gains more from a site that ranks and a phone that gets answered than from an operations platform it will barely use.
Does ServiceTitan build my website?
Website work is not what the platform is known for; it is an operations suite. Fasite generates a trade-specific site, keeps it updated through support tickets, and captures every enquiry into a CRM.
Could I use both products together?
Yes, and larger contractors often should. ServiceTitan runs the job after it is won; Fasite handles being found, being called, and capturing the lead in the first place.
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